Recharge Co. Ltd operates the recharge.health and related websites, which provide the Service.
This page is used to inform you, as a website visitor and user, regarding our policies with the collection, use, and disclosure of personal information if you decided to use our service, recharge.health, or related websites.
Personally Identifiable Information Collection and Use
When placing an order or when registering for an account we will require you to provide us with certain personally identifiable information, such as your name, email, phone number, postal and shipping address. The information that we collect will be used to identify you, contact or ship you a product. Your information can also be used internally for providing a better experience while using our Service. During the registration process, our website will provide notice about collecting information.
While using our service you will be offered the option of joining our mailing list. If you decide to join our mailing list, from time to time, we will send you promotional material or relevant product-related information. In this case, your information may be shared with third-party service providers that we believe may be of interest to you. Every email sent to you gives you the option of opting out of the mailing list with a simple click.
We do not sell any personally identifiable information and we do not conduct any profiling or categorization of personal information in a way that leads to unfair, unethical, or discriminatory practices.
We want to inform you that whenever you visit our Service, we collect non personally identifiable information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, operating system, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, your geographic location and other statistics. We collect this data for statistical, site, and server diagnosis and marketing purposes. For the same purposes Recharge uses “cookies”.
Cookies are small text files stored on your computer’s hard drive. Our website uses these “cookies” for collecting information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
GDRP Privacy note
If you are a European Union (“EU”) citizen or are located in the EU territory, you are given the option to accept or decline the placement of cookies on your device, if you choose neither option, Recharge assumes you are giving consent to access your information.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services, such as payment gateway; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information if you have provided your consent to do so, or you have made it public, or for archival, historic, or statistical purposes, or due to legal obligations arising from international, State, or local laws. However, they are obligated not to disclose or use the information for any other purpose.
When you purchase one of our products offered in our Service, Recharge will grant access only to the necessary information to process such payment to the gateway provider and with appropriate safeguard measures. That information is not stored by us in any form.
As part of our third-party service providers, Recharge uses:
Google Analytics. Please see how Google uses data when you use our sites or apps at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time.
Stripe. Please see how Stripe uses data when you use our sites or apps at https://stripe.com/privacy
Paypal. Please see how PayPal uses data when you use our sites or apps at https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Omise. Please see how Omise uses data when you use our sites or apps at https://www.omise.co/privacy
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it, such as encryption. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Recharge does not control the acts of its websites’ visitors. In the event you encounter an unscrupulous visitor using or collecting information improperly, please contact us at [email protected]
Recharge collaborates with law enforcement agencies internationally in case of security breaches and illegal activities related to our website, servers, and databases and reserves the right to release personal information when a visitor is in or suspected of violation of our terms of service, agreements, laws, and regulations, even without a subpoena or court order.
Recharge will retain your data for a period of time sufficient to comply with the exigencies of local laws (for tax, accounting, and other legal requirements), with our products’ warranties as per our Terms and Condition, and for as long as you hold an account with us or are subscribed to our newsletter. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it as soon as it is technically possible.
In accordance with applicable laws, you have the right to have access to, copy, rectify, restrict or delete your information. You can also withdraw the consent to the use of your information. If you’re in the European Union and you think Recharge is not complying with the applicable laws regarding privacy and data collection and protection, you have the right to file a complaint to us or with the respective authority. Recharge reserves the right to keep any residual information, which may or may not include personal information, remaining within our databases, access logs, shipping documents, and other records.
While in most cases we will be happy to change or erase the personal data you request, we will not accommodate a request to change nor erase information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. In such instances, we will inform the user about the legal obligations that prevent us from fulfilling the request.
For any claims or concerns regarding your personal or non-identifiable information, please communicate with us at [email protected]
Links to Other Sites
Our Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information without parental consent, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at [email protected] so we can take necessary action.